Continuity of care
With over 25 years experience our highly trained and qualified staff are on call 24 hours a day. The staff at Drakelow House have been with us for a long time. This helps us to build relationships with our residents and provide a continuity of care which is rarely found in care homes. We don’t employ agency staff.
The home’s owner and manager Gloria Patton has a City and Guilds Record of Achievements in Community Care Practice, BTEC First Diploma, and a Registered Managers Award NVQ Level 4.
The assistant manager has achieved her NVQ Level 2 in Care, NVQ Level 3 in Health and Social Care, NVQ Level 4 Registered Managers Award and NVQ Level 5.
Both senior care assistants have achieved their NVQ Level 2 in care and their NVQ Level 3 in health and social care.
One of the care assistants has achieved their NVQ Level 3 in health and social care. We also have three care assistants that have achieved their NVQ Level 2 in care.
Senior staff have all completed training in the safe handling of medication. Our staff have also completed a number of mandatory training courses including:
- Basic first aid
- Manual handling
- Food hygiene
- Infection control
- Mental capacity & DOLS
- Fire safety
At Drakelow House we aim to make every resident’s stay as homely and comfortable as possible without removing dignity, privacy and the right of the individual to make decisions.